The spirit behind the Citizen Charter…..
To make our citizens aware of the programs offered by the Polytechnics and ITI’s (Long term/short term) which come under the administrative control of this Directorate and to make them aware of the short and long term courses offered by the Institutions in latest market oriented courses. 

Purpose of this Charter -The aim/purpose of this charter is to work for better quality in rendering services to the people. Citizen/Beneficiaries Charter is a document which represents a systematic effort to focus on the commitment of the organization/department towards citizens in respect of standard of services, information choice and consultation, non-discrimination and accessibility, grievance redressal, courtesy etc.

Services Rendered by Us

The various 3 Year Diploma Programs offered through various Polytechnics (Govt./Pvt.) are as under:

Kashmir Division 1 Kashmir Govt. Polytechnic, Srinagar 2 Govt. Polytechnic for Women, Srinagar Jammu Division 1 Govt. Polytechnic College, Jammu 2 Govt. Polytechnic for Women, Jammu

Kashmir Division 1 Govt. Polytechnic College, Anantnag 2 Govt. Polytechnic College, Bandipora 3 Govt. Polytechnic College, Baramulla 4 Govt. Polytechnic College, Budgam 5 Govt. Polytechnic College, Ganderbal 6 Govt. Polytechnic College, Kulgam 7 Govt. Polytechnic College, Kupwara 8 Govt. Polytechnic College, Shopian Jammu Division 1 Govt. Polytechnic College, Doda 2 Govt. Polytechnic College, Kathua 3 Govt. Polytechnic College, Kishtwar 4 Govt. Polytechnic College, Poonch 5 Govt. Polytechnic College, Ramban 6 Govt. Polytechnic College, Reasi 7 Govt. Polytechnic College, Samba 8 Govt. Polytechnic College, Udhampur

Kashmir Division 1 S.S.M Polytechnic Parihaspora, Pattan Kashmir 2 Kite Polytechnic Wavoosa Rangreth, Srinagar Kashmir 3 Masterpro Institute of Technology Nowgam, Srinagar 4. Royal Polytechnic Gogji Bagh, Srinagar Jammu Division 1 NITS Polytechnics Indra Nagar Miran Sahib, Jammu 2 Institute of Engg. & Computer Sciences Purkhoo Domana Jammu 3 North Polytechnic Purkhoo Domana, Jammu

Procedure adopted for admission to these programs are:The Forms for admission to various courses offered in Polytechnics are made through Board of Technical Eduction, J&K in the month of July each year.

The 6 Months/ 1Year/ 2Year certificate courses offered in ITI’s of the State are as under:

Kashmir Division S.No. Place                            Year of Estt. 1 Srinagar 1958 2 Anantnag 1962 3 Baramulla 1962 4 Bandipora                    1979 5 Shopian                        1979 6 Budgam     1980 7 Kupwara  1980 8 Pulwama  1981 9 Uri   1981 10 Pattan   1985 11 Tral  1985 12 Gandarbal 1985 13 Chrarisharief                 1988 14 Sopore             1988 15 Kulgam                        1988 16 Handwara                    1994 17 Tangdar 2007 18 Hajin 2010 19 Gurez 2011 20 Women’s ITI Bemina Srinagar 1994 21 Kangan 2006 22 Pampore 2006 23 Seer Hamdan 2006 24 Rohama 2006 25 Women’s ITI Lalpora 2006 26 Kund 27 KB Pora Jammu Division S.No. Place                            Year of Estt. 1 Jammu 1958 2 Kishtawar 1962 3 Rajouri 1962 4 Hiranagar         1962 5 Udhampur        1975 6 Poonch 1975 7 Gool                 1975 8 Ramban            1979 9 Doda                1980 10 Kathua 1980 11 Bhadarwah       1981 12 Mendhar          1985 13 Reasi        1985 14 Sundarbani 1985 15 Baddu/Bilawar 1985 16 R.S.Pora 1988 17 Basoli 1988 18 Samba 1994 19 Women’s ITI Jammu 2006 20 Dharmari 2006 21 Kalakote 2006 22 Bhaleesa 2006 23 Surankote 2006 24 Bani 2010 25 Nowshera 2010 26 Banihal 2010

Procedure adopted for admission to these courses are: The admission to these courses is made through Online mode in the Month of July and regular class work starts w.e.f August each Year.

Complaint Redressal System

In case of any grievances the following may be contacted:

All the complaints will be acknowledged by us and final report on the action taken will be communicated within the shortest possible time.

RTI Act and its Implementation - A citizen or a member of the general public can seek information from the prescribed authority under the Right to information Act after depositing the prescribed fee in terms of Jammu and Kashmir Right to Information Rules issued vide SRO 181 dated:-30th June 2005. The details with regard to PIO’s and APIO’s are placed on the website of this directorate. In case of withholding of information by the prescribed authority, the persons from the public can approach the reviewing officer/ controlling officer for the purpose. In terms of section 12 of the Jammu and Kashmir Right to information Act, disciplinary action can be taken against the officials withholding the information.

We seek citizen's cooperation

Citizen Charter is a joint effort between you and us to improve the quality of service provided by us and we request you to extend cooperation to us on the following matters:

1. Eradication of menace of corruption in public life - If you come across any officer/official asking for bribe or any undue favour, the same be immediately reported to us for stringent action against the officers/officials.
2. We seek your cooperation in the maintenance of quality standards and to supervise, exercise vigilance and monitor the implementation of all the programmes of this Department so that the quality standards of the works are maintained and there is no compromise on this account. 

We are committed to constantly revise and improve the services being offered under the charter.

LET US JOIN HANDS IN MAKING THIS CHARTER A SUCCESS.